Terms of Service Summary

This document outlines the Terms of Service for Zeebra Chic Boutique, detailing customers’ rights and obligations when using the website or making purchases. It highlights the need for users to be at least 18 years old, acceptance of the terms to use the service, the possibility of updates to the terms, and the expectation that customers will use the site lawfully and responsibly. The Terms aim to ensure a transparent and seamless shopping experience for all users.

Introduction

Please read these Terms of Service carefully before using our website or making any purchases. By engaging with Zeebra Chic Boutique, you acknowledge and accept all the provisions outlined below. If you have any queries or require clarification about any term, do not hesitate to contact our customer support team for help.

Effective Date: 01/11/2025

Our Commitment

Thank you for choosing to shop with Zeebra Chic Boutique. Our aim is to ensure that every customer enjoys a seamless and satisfying experience. The following Terms of Service set out the rights and responsibilities of both parties when engaging with our site, helping to keep clarity and transparency throughout each transaction.

1. Acceptance of Terms

By accessing or buying from Zeebra Chic Boutique’s online store, you confirm that you are at least 18 years old. You agree to comply in full of these Terms of Service. If you do not accept these Terms, please refrain from using our website and services.

2. Changes to Terms

We reserve the right to update or change these Terms at any time. Any revisions will be posted on this page. Continued use of our services after such amendments signifies your acceptance of the updated Terms.

3. Use of Services

You agree to use our services only for lawful purposes and by these Terms. Specifically, you must not:

• Violate any applicable laws or regulations.

• Infringe upon intellectual property rights.

• Attempt to gain unauthorised access to our systems.

4. Account Registration

To make purchases, you may have to create an account. You are solely responsible for keeping your login details confidential and for all activities that occur under your account.

5. Product Information and Pricing

We strive to provide correct descriptions, images, and pricing for all products. However, we reserve the right to correct any errors and update information as necessary without prior notice.

We keep the right to cancel orders as needed. Our claim on the live listings applies only to items claimed during our live events. If an order is placed without a prior claim during a live event, we reserve the full right to cancel the affected order.

6. Orders and Payment

All orders are subject to acceptance and availability. We may refuse or cancel any order at our discretion. Pay at checkout using an accepted method.

We may cancel orders if your return volume is too high. Our claim on the live listings applies only to items claimed during our live events. If an order is placed by a customer without a prior claim during a live event, we reserve the full right to cancel the affected order.

7. Shipping and Delivery

Shipping times and costs vary by location and chosen method. Zeebra Chic Boutique is not liable for delays caused by external carriers. We ship domestically and internationally.

For international orders, please contact us before buying to receive an invoice and a detailed quote covering shipping fees, import duties, and taxes. This ensures you know all charges and delivery estimates in advance; all such costs are your responsibility. International return and duties fees will be for customer’s account. 

Double-check your delivery address at checkout, as we cannot be responsible for parcels sent to incorrect addresses.

8. Returns and Refunds

For information about returns, exchanges, and refunds, please refer to our Return Policy. All items must be returned in their original condition and within the specified period.

9. Intellectual Property

Zeebra Chic Boutique owns all content, trademarks, and intellectual property on our website, or we have obtained the rights to use them under license. You may not reproduce, distribute, or create derivative works from our content without our express written consent.

10. Termination

We reserve the right to suspend or terminate your access to our services at any time and without notice if your conduct violates these Terms or harms other users or Zeebra Chic Boutique.

11. Limitation of Liability

To the maximum extent allowed by law, Zeebra Chic Boutique is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

12. Privacy

Your utilisation of our services is subject to our Privacy Policy. Review this policy to learn how your personal information is collected and used.

13. Governing Law

These Terms shall be interpreted and enforced in accordance with the laws of the United Kingdom, without reference to any principles relating to conflicts of law.

14. Use of Media

By posting photos, videos, reviews, or other media in our group or on our platforms, we may contact you via email to request your explicit permission before featuring your photos, videos, or reviews in our promotional materials. You will have the opportunity to approve or decline our request before any use occurs. If you consent, we may feature your media in our newsletters, on social media, or within website galleries to highlight our community. To opt out of media use, email info@zeebrachic.co.uk.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at info@zeebrachic.co.uk.